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Returns

Returns & Refunds policy

You are entitled to cancel your order within 15 days without giving any reason for doing so.

The deadline for canceling an order is 15 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mailing community@corazonbycg.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 30 days.

  • The goods are in the original packaging and unused.

    We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Contact Us for Returning Goods

If you have questions about our Returns and Refunds Policy, please contact us by e-mailing community@corazonbycg.com.